Terms of Service and Privacy Policy
Welcome to Volans (hereinafter referred to as this website). To ensure that you can use the various services and information on this website with peace of mind, we hereby explain the privacy protection policy of this website to protect your rights. Please read the following content carefully:
1. Scope of Privacy Protection Policy
The content of the privacy protection policy includes how this website handles personally identifiable information collected when you use the website's services. The privacy protection policy does not apply to related linked websites outside of this website, nor does it apply to personnel not commissioned or involved in the management of this website.
2. Methods of Collection, Processing, and Utilization of Personal Data
When you visit our website, send us information or communications, interact with us through online chat applications, download and use our products, and register for white papers, webinars, or other events, we collect your personal and anonymous data. "Personal data" refers to data that identifies, relates to, describes, can be used to contact, or can be reasonably linked directly or indirectly to you, including, for example, your real name, alias, mailing address, unique personal identifiers, online identifiers, IP addresses, email addresses, account names, or other similar identifiers; commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interactions with websites, applications, or advertisements; and any other non-public information associated or linked with any of the above data about you. "Anonymous data" refers to data that is not associated or linked with your personal data; anonymous data does not permit the identification of individual persons. We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and information about your health, genetic, and biometric data).
When you download and install products, create accounts to log in to our network, interact with us through online chat applications, or register for our newsletters or other marketing materials (online/electronic activities), we collect the information needed to complete transactions, including your name, credit card information, billing information, and shipping information (identifiers and financial information). We also retain information on your behalf, such as documents and messages stored in your account (online/electronic activities). If you provide us with feedback or contact us via email or submit responses to job opportunities posted on our website, we collect your name and email address (identifiers) and any other content included in the email to send you a response, as well as any information you submit to us, such as resumes (professional or employment-related information). When you participate in one of our surveys, we may collect additional personal data information. When you post messages on our website's message boards, the information you post will be stored on our servers, and other users will be able to see it (internet/electronic activity). When you interact with us through online chat applications, we may record and review the chat content to improve your experience with us or help resolve your issues. We also collect other types of personal data that you voluntarily provide to us, such as operating system and version, product version numbers, and other requests you make when contacting us for product support via email (commercial information or online/electronic information). We may also collect your personal data in other locations on our products or on our website where we indicate we are collecting personal data, such as demographic data.
To make our website and products more useful to you, our servers (which may be hosted by a third-party service provider) collect your personal data, including browser type, operating system, IP address (a number automatically assigned to your computer when you use the internet, which may change from session to session), domain name, and/or the date/time stamp of your visit (identifiers, commercial information, or online/electronic activity).
3. Protection of Data
This website's hosts are equipped with firewalls, antivirus systems, and other related information security equipment and necessary security protection measures to protect the website and your personal data. Strict protection measures are adopted, and only authorized personnel can access your personal data. All related processing personnel have signed confidentiality agreements, and any violators of confidentiality obligations will be subject to relevant legal penalties. If it is necessary to entrust other units to provide services due to business needs, this website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure they will indeed comply.
4. Related Links to External Websites
The webpages of this website provide links to other websites. You can also access other websites through the links provided on this website. However, the linked websites do not apply to the privacy protection policy of this website, and you must refer to the privacy protection policy of the linked websites.
5. Policy on Sharing Personal Data with Third Parties
This website will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private companies, or public agencies, except where there is a legal basis or contractual obligation. The exceptions to the preceding statement include but are not limited to: with your written consent; when explicitly required by law; to avoid danger to your life, body, liberty, or property; when cooperating with public agencies or academic research institutions for statistical or academic research based on public interest, where the data has been processed or collected by the provider and it is impossible to identify specific parties based on the disclosure; when your behavior on the website violates the terms of service or may harm or interfere with the rights of the website and other users or cause anyone to suffer damage, and the website management unit analyzes and discloses your personal data necessary to identify, contact, or take legal action; for your benefit; when the website entrusts vendors to assist in collecting, processing, or using your personal data, the website will supervise and manage the entrusted vendors or individuals with due diligence.
6. Use of Cookies
To provide you with the best service, this website will place and access our cookies on your computer. If you do not wish to accept the writing of cookies, you can set the privacy level to high in the browser functions you use, and you can refuse the writing of cookies, but it may lead to some functions of the website not being executed properly.
7. Amendment of Privacy Protection Policy
The privacy protection policy of this website will be amended as necessary and the amended terms will be published on the website.